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Housing

To go to the Defence Infrastructure Organisation (DIO) pages Click here
The Housing Information Centre (HIC) phone number is 0800 169 6322

The Modern Housing Solutions (MHS) phone number is 0800 707 6000. To go to their website Click here

For the Prime Contractor in Scotland Click here 0800 0328 6337 

 

Introduction

Are you new to Service Family Accommodation (SFA)/Single Living Accommodation (SLA)? Do you want to know if you are entitled to SFA and if so, what type of property you will be given? Are you, and your family, on the move to a new posting and need to know what types of SFA/SLA are available and how you can arrange your move of home? Are you having problems with your current SFA/SLA and need to know who’s responsible for the repairs? Heard of the HICs or MHS and not sure who they are? Want to make a complaint about the level of service you have received? Then click on one of the topic headings to the left for more information and advice.

Home Front Customer Newsletter

Home front is the online customer newsletter produced by DIO Ops Accommodation, and is used to share useful information; make announcements; and offer tips for looking after your home and avoiding problems.  The latest edition is now available on the SFA Website.
 

Housing Policy for Serving Personnel

If you want to know more about the formal MoD Housing Policy for Serving Personnel, please go to Joint Service Publication (JSP) 464 on the DIO pages.

You may also be interested to know that in Sep 09 Defence Estates published their Defence Accommodation Managment Strategy for the next ten years. It is quite a bulky document but contains some interesting sections. The full document is here.

A Guide to Living in Service Family Accommodation

Defence Infrastructure Organisation (DIO) have published many useful booklets on the subject of Service Family Accommodation available to view via their pages.  But for ease of reference on a few a selection are located in a guide revised in Dec 09. The link to the guide is here and the booklets contained in the guide are  listed below:

Booklet A. Introduction and General Information on SFA

Booklet B. Moving in

Booklet C. Advice about repairs, general maintenance, safety,         security and estate management

Booklet D. Moving Out

Booklet E. Making Complaints

Booklet F. Information Specific to where you live in the UK

 

 

Single Living Accommodaton

For the rules and regs on SLA and the associated application forms, including SSLA Click here

 

 

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