Housing and accommodation

There is much advice and guidance being provided regarding coronavirus and armed forces accommodation. The team at the RAF Families Federation is pushing this information out as news stories. We will link to the stories from this section of the website for easy reference.

Service Family Accommodation

Image of a row of houses to illustrate running a small business from your SFA

Housing Recovery Plan – Frequently Asked Questions Latest information from DIO. Now that the three month freeze on assignments has been lifted, we understand that many Service personnel and their families will be keen to progress their house moves.

Street of SFA

SFA Compensation Vouchers DIO Accommodation is currently encountering delays in processing compensation claims for missed appointments and failed move in’s. 

FAQs for Service Personnel in Substitute Accommodation

Cartoon image of a family moving into a house

Cancellation of SFA Moves In and Out. An overwhelming majority of RAF postings have now been cancelled/postponed.

Future Accommodation Model (FAM) – a COVID-19 update.

Frequently Asked Questions for the MOD housing community

Frequently Asked Questions for the MOD housing community – Covid-19

Update from Mears on the Substitute Accommodation Service – moves, repairs and maintenance.

Street of SFA

Works on the SFA Estate during the Coronavirus Crisis.

Playground image

Information on playground restrictions and clarification on ‘self-isolating’ in MOD housing.

Image showing the SFA (Service Family Accommodation) estate, built at Beacon Barracks in Stafford, UK.

Advice on contacting the Amey Defence Customer Service Centre during the Coronavirus crisis.

Image for Discover My Benefits story

In the interest of minimising the amount of direct contact between Housing personnel and SFA occupants, DIO and Amey have agreed to a change of process for Pre Move Out and update on Betterment Moves.

Image of a row of houses to illustrate running a small business from your SFA

A message for SFA occupants – updated – by Air Commodore Wendy Rothery, Head of Accommodation DIO.

Updated National Housing Prime core operating procedure

An important message from Defence Infrastructure Organisation (DIO) concerning the updated National Housing Prime core operating procedure due to the Coronavirus (COVID-19).