Housing and accommodation
There is much advice and guidance being provided regarding coronavirus and armed forces accommodation. The team at the RAF Families Federation is pushing this information out as news stories. We will link to the stories from this section of the website for easy reference.
Service Family Accommodation
Housing Recovery Plan – Frequently Asked Questions Latest information from DIO. Now that the three month freeze on assignments has been lifted, we understand that many Service personnel and their families will be keen to progress their house moves.
SFA Compensation Vouchers DIO Accommodation is currently encountering delays in processing compensation claims for missed appointments and failed move in’s.
Cancellation of SFA Moves In and Out. An overwhelming majority of RAF postings have now been cancelled/postponed.
Update from Mears on the Substitute Accommodation Service – moves, repairs and maintenance.
Advice on contacting the Amey Defence Customer Service Centre during the Coronavirus crisis.
In the interest of minimising the amount of direct contact between Housing personnel and SFA occupants, DIO and Amey have agreed to a change of process for Pre Move Out and update on Betterment Moves.
A message for SFA occupants – updated – by Air Commodore Wendy Rothery, Head of Accommodation DIO.
An important message from Defence Infrastructure Organisation (DIO) concerning the updated National Housing Prime core operating procedure due to the Coronavirus (COVID-19).