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REGIONAL WELFARE ADMINISTRATOR
Salary: *£17,600 – £18,432 (*Starting Salary)
Hours of work: Full time 37 ½ Hours Per Week
Location: Leicester

We are looking for an Administrator to provide administrative support and assistance to a newly created Regional welfare team.

The Administrator will deal with all general telephone enquiries and correspondence to the welfare department and forward to the appropriate department. They will accurately update and maintain the welfare database, electronic and paper files in a timely manner, update and maintain the Customer Management System and provide general administration in support of the team. This includes word processing, photocopying, filing, answering of phones, sending routine letters and e-mails in respect of welfare matters. The Administrator will also assist with requests from members of the public, beneficiaries, volunteers and members.

The ideal candidate will have a positive and flexible attitude with excellent administration, organisation and communication skills. They will be highly proficient in all Microsoft Packages (to be tested at interview) and hold an EDCL (Extra) qualification or prepared to study towards it.

We offer an attractive benefits package including 10% employer pension contribution, 36 days of holiday per annum and excellent further development opportunities.

If you are interested please call our HR team on 0116 464 5044 or email us on jobs@rafa.org.uk for an information pack, which is also available to download on our website www.rafa.org.uk. To apply, please fill in the application form and send it to jobs@rafa.org.uk.

No agencies or CVs please.

Job Description & Person Specification
Application Form & Guidance Notes

Closing date is 8am Monday 8th July
Interviews and IT testing will take place the week commencing 15th July

Mental health courses

CARE ASSISTANT – RAF ASSOCIATION, ROTHBURY HOUSE
Salary: Full time – £17,600 – £18,432 paid pro rata
(Starting salary)
Hours: Part Time – 28 ¼ Hours per week.

When one of the Royal Air Force family needs a friend, they turn to the RAF Association. We make sure serving and veteran RAF personnel (and their families) get the support they deserve.

Rothbury House is a care hotel with nine beds registered with The Care Quality Commission and a further eleven beds available for general booking by the RAF Family.

Reporting to the Hotel Manager, our Care Assistants at Rothbury House, in Rothbury near Morpeth, provide support and assistance to guests, ensuring that the highest possible standards are met in terms of service delivery; paying particular attention to the policies and procedures set by the Royal Air Forces Association (in line with the Care Quality Commission regulation) which provide for a happy, safe, secure and beneficial respite break for guests.

Do you have a Level 2 Diploma in Health & Social Care (or an equivalent suitable qualification) or are you willing to work towards it?  Can you provide high quality support and non-clinical personal care service to those of the guests that need it?

We can offer you a friendly, supportive working environment.

A Disclosure & Barring Service check is required for this post.

If you are interested and would like further information please send an email to jobs@rafa.org.uk. The Job Description, Person Specification and job application form are also available on our website www.rafa.org.uk

Job Description & Person Specification
Application Form & Guidance Notes

Closing Date for receipt of all applications is 9am Friday 28th June Interviews will be held week commencing 1st July


WELFARE SUPPORT OFFICER

Salary: *£24,380 – £25,664 (* Starting Salary)
Hours of work: Full time 37 ½ Hours Per Week
Location: Weston Super Mare

The Royal Air Forces Association (the Association) is a member-led welfare charity whose beneficiary group is those who are or have served in the Royal Air Force and the Air Forces of the Commonwealth and their dependents. The Association has recently undertaken a complete review of its strategic direction including a significant restructure and governance review to align the organisation with new targets through to 2020 and beyond.  All of these factors signal a major change in the growth and development of the Association in the years ahead.

We are looking for a Welfare Support Officer (WSO) to support the Regional Welfare Manager in their management and support of welfare volunteers to provide support to beneficiaries seeking welfare assistance.

The WSO will ensure that people eligible for support receive an efficient and effective service in line with the Association’s welfare policies and where it is unable to help people, they are signposted to alternative sources of support. In addition to this, the WSO will deputise for the Regional Welfare Manager in their absence for holiday, sickness etc.

The ideal candidate will hold a Level 4 management qualification or similar and have a strong administrative background with good attention to detail, methodical, organised working practices and written skills. They will have the experience of working on case management databases, the knowledge of welfare service and systems and be highly proficient in the use of I.T, specifically Word, Outlook, Excel and Internet (to be tested at interview).

An Enhanced Disclosure & Barring Service check is required for this post. A driving licence and access to own vehicle is required.

We offer an attractive benefits package including 10% employer pension contribution, 36 days of holiday per annum and excellent further development opportunities.

If you are interested please call our HR team on 0116 268 8754 or email us on jobs.rafa.org.uk for an information pack, which is also available to download on our website www.rafa.org.uk. To apply, you should fill in the application form and send it to jobs@rafa.org.uk.

No agencies or CVs please.

Job Description & Person Specification
Application Form & Guidance Notes

Closing date: 8 am on Friday 21st June 2019
Interviews and IT testing will take place the week commencing: 24th June 2019

Anticipated Start Date 1st August

CASUAL CARE ASSISTANT – RAF ASSOCIATION, ROTHBURY HOUSE

Salary: *£9 per hour (*starting salary)
Hours: Casual

When one of the Royal Air Force family needs a friend, they turn to the RAF Association. We make sure serving and veteran RAF personnel (and their families) get the support they deserve.

Rothbury House is a care hotel with nine beds registered with The Care Quality Commission and a further eleven beds available for general booking by the RAF Family.

Reporting to the Hotel Manager, our Casual Care Assistants at Rothbury House, in Rothbury near Morpeth, provide support and assistance to guests, ensuring that the highest possible standards are met in terms of service delivery; paying particular attention to the policies and procedures set by the Royal Air Forces Association (in line with the Care Quality Commission regulation) which provide for a happy, safe, secure and beneficial respite break for guests.

Do you have a Level 2 Diploma in Health & Social Care (or an equivalent suitable qualification) or are you willing to work towards it?  Can you provide high quality support and non-clinical personal care service to those of the guests that need it?

We can offer you a friendly, supportive working environment.

A Disclosure & Barring Service check is required for this post.

If you are interested and would like further information please send an email to jobs@rafa.org.uk. The Job Description, Person Specification and job application form are also available on our website www.rafa.org.uk

Job Description & Person Specification
Application Form & Guidance Notes

Closing Date for receipt of all applications is 8am Monday 24th June
Interviews will be held on week commencing 1st July

Area Administrator – South East and Eastern Area
Salary: *£17,600 – £18,525 (*Starting Salary)
Permanent
Hours of work: 37.5 hours per week
Location: Leicester

When one of the Royal Air Force family needs support, they turn to the RAF Association. We make sure serving and veteran RAF personnel (and their families) get the help they deserve.

The South East and Eastern team have an exciting opportunity for someone with a good knowledge and experience of administration systems to join the team. The Area Administrator will be the first point of contact for all members’ enquiries within the geographic area as well as assisting with enquiries for area events including area conference and seminars.  In addition, the Area Administrator will provide support to branches on completing Charity Commission registration and basic governance compliance.

The ideal candidate will have previous administration and record keeping experience, be articulate and numerate with good communication skills, be able to process financial transactions, proficient in Office 2010 (to be tested prior to interview) and have a good understanding of GDPR regulations.   The role is busy and varied and the candidate should be able to prioritise workloads to ensure operational effectiveness in the area.

We offer an attractive benefits package including 10% employer pension contribution, an equivalent of 36 days of holiday per annum and excellent further development opportunities.

To apply for the job please kindly send in a completed application form to jobs@rafa.org.uk. Application packs are available to download from our website.

Job Description & Person Specification
Application Form & Guidance Notes

Closing Date for receipt of all applications is 8am on Friday 21st June 2019
Interviews will be held during week commencing Monday 24th June in Leicester