Housing News

Please see below for our latest Housing News :

Accommodation Matters

Accommodation Matters

Including removal and storage services, integrated ‘white goods’ in SFAs policy and Combined Accommodation Assessment System (CAAS).

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SFA Customer Satisfaction Survey

SFA Customer Satisfaction Survey

DIO has appointed a new supplier to carry out the regular SFA customer satisfaction survey. In future, Opinion Research Service (ORS) will be carrying out these short phone surveys.

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Temporary 'Out of Hours' telephone number for Touchstone SFA occupants

Temporary 'Out of Hours' telephone number for Touchstone SFA occupants

Due to a fault with Touchstone’s ‘Out of Hours’ Telephone System, SFA occupants living in Bulk Lease Hire properties should use the following temporary number until further notice. The working hours system is operating normally.

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Crackdown on unfair leasehold practices

Crackdown on unfair leasehold practices

Radical new proposals to cut out unfair abuses of leasehold announced.

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