Job vacancy – Senior Administrative Officer

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At RAF Association Leicester LE3 1UT
Fixed Term Contract – 12 Months Maternity Cover
Salary: £21,375 – £22,500 per annum 37.5 hours per week worked Monday – Friday

Our busy Membership Department are looking for an experienced Senior Administrative Officer with impeccable customer service and communication skills to oversee complex queries and membership issues. The ideal candidate will have previous experience within a busy membership or customer service environment.

Requirements of role include
• Proven track record within a senior administration role managing a varied and diverse workload
• Proficient in Microsoft Office 2010 (to be tested prior to interview)
• Experience of reviewing, initiating and auditing complex administrative processes
• Track record of experience of complaint resolution

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