MOD Schools complaints procedure

MOD Schools complaints procedure

A policy directive for service families about how complaints from service children or service parents to MOD Schools are handled.

The Directorate Children and Young People (DCYP) have published this guide to explain the procedures for complaints to MOD Schools. This guide includes:

  • complaints from parents about actions of a member of staff other than the head teacher
  • complaints from parents about actions of the head teacher
  • complaints from pupils
  • curriculum complaints
  • special educational needs and disability (SEND) complaints
  • exclusion complaints
  • safeguarding complaints
  • complaints about DCYP MOD Schools’ staff
Complaints procedure for MOD Schools guide

More information

From: Ministry of Defence

Contains public sector information licensed under the Open Government Licence v3.0.

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